3. Select your speed tier
Typical Evening Speed 43 Mbps
Learn more about nbn™ speeds here
5. Add / remove your extras
Included: WiFi Modem (Valued at $140)
WiFi Modem (Valued at $140)
The Exetel ZTE modem provides full remote diagnostics and support for your nbn™ serviceZTE ZXHN H268A
- nbn™ approved. High speed AC 1600 Mbps dual channel WiFi
- Preconfigured for data & voice
- Use with your exisiting telephone
Unlimited Home Phone (VoIP)
Add this great-value call pack for unlimited home phone calls. Transfer your existing number for free
Our super value nbn™ plans include:
Anytime data usage
Unlike many other internet providers we don't split your download allowance between peak and off-peak times periods. We give you 100% of your allowance to use whenever you choose to use it.
No excess quota charge
Rather than charge you for additional data downloads once you've hit your monthly allowance, we shape the speed of your service. That way you avoid any nasty bill surprises. And you can always upgrade your plan at any time or buy extra GB's if you want.
$10/mth Unlimited Home Calls
You can choose to add a $10/mth Unlimited Home Phone Call Pack and get line rental plus unlimited local, national, 1300/13 calls, calls to Australian mobiles and international calls to 10 destinations.
Optimised for streaming
We optimise the performance of video streaming services to ensure you get the best possible viewing experience.
Cheaper prices on modems
Our premium quality modems come preconfigured for data and phone. Just plug and play.
If your place is connected by FTTN, FTTB or FTTC technology, we’ll let you know your access line speed soon after activation. If NBN Co cannot deliver your plan speed, we’ll offer you a downgrade and refund any price difference.
Flexible contract terms
Choose between a 12-month contract or go month to month with no lock in!
Changing plan is free
We don't charge you a plan change fee to switch between our existing nbn™ plans. Switching between nbn™ plans is free.
Things you need to know
Available subject to qualification
Plan inclusions, prices and promotional offers advertised may not be available at all addresses. The service qualification address check is only a preliminary result of plans and prices available in your area. Please note that the result may vary, together with plans, prices and promotions available at your address, as we process your order and connection.
How speed tiers work
A speed tier speed is the theoretical maximum speed of the access line connecting your premises to the NBN. The actual speeds you experience, particularly during busy periods, may be limited by demand in other parts of the network and will typically be much slower. For more information, see about nbn™ speeds.
Free month(s) offer
The free months promotion is available to new customers ordering Premium speed tier, unlimited and 500GB data plans only. If you order an Unlimited Premium Speed nbn™ plan on a 12-month contract the first 2 months broadband monthly plan fee only is free. If ordering an Unlimited Premium Speed nbn™ plan with no lock-in, or a 500GB Premium Speed nbn™ plan on a 12-month contract, the first month broadband plan fee only is free. Your free month(s) will be applied as a credit to your account on your first (and second) invoices. Call charges and excess usage charges will still apply. Promotion is for a limited time only.
Typical Evening Speed explained
Typical Evening Speed is the average speed experienced by a representative group of users between the hours of 7pm and 11pm. It is not a guaranteed minimum speed and past performance is not an indication of expected future speed. The actual speed you will experience depends on many factors such as your access technology, the total demand on the network, local internet traffic and your physical line condition. For more information see about nbn™ speeds.
About FTTN/B/C speeds
Not all FTTN, FTTB or FTTC access lines support speed tiers above nbn12. We can't confirm your maximum access line speed until after your service has been installed. Once your service is installed and activated, your maximum access line speed will be tested. If your line will not support your chosen speed tier we will inform you and to offer move you to a lower speed tier and refund any extra money you have paid for the higher speed tier.
Pay-As-You-Go call rates
When you order your service, you can choose to transfer your existing phone number to Exetel Home Phone (VoIP) service. As a VoIP service, your calls will be made over the internet rather than the PSTN network. You will require a VoIP compatible modem to connect this service.
This will give you will access super-low, Pay-As-You-Go call rates. Porting your number is free.
Pay-As-You-Go call rates (Home Phone VoIP):
|Untimed Local Calls:||10c/call|
|Calls to Australian mobiles:||20c/min|
|Untimed 13/1300 Calls:||25c/call|
|Exetel to Exetel:||FREE|
About unlimited international calls
Our Unlimited Home Phone (VoIP) service comes with unlimited international calls to landline numbers only in the United Kingdom, New Zealand, USA, Germany, Hong Kong, Japan, France, Canada, China and Singapore. Click here for international call rates.
A payment verification charge of $1 will be debited to your account at the time of sale. This will be credited back to you on your first invoice. You can also organise to pay by Direct Debit to avoid the 1% Credit Card surcharge.
About FREE activation
Modem shipping costs
To ensure the optimum performance of your service, and to allow Exetel to deliver full technical support we recommend purchasing our ZTE H268A modem when you order your service. A $20 shipping charge applies to all modems, whether or not the modem is supplied free as part of the broadband plan or ordered separately.
Speeds on wireless broadband
The Premium nbn100 speed tier is not available on wireless connections. The highest speed tier available on a wireless service is Standard Plus nbn50.
FTTP 12-mth contract
Min charge. $659.88
FTTP 12-mth contract
min charge. $659.88